With Jill Young

Full Transcript

Michael Balchan 00:00:00

Heroic coach, guest faculty session, coaching excellence. Jill Young, welcome. Creator of Coaching Magic, expert EOS implementer, author of the Advantage book series, former head coach at EOS Worldwide. Long time Philosopher's Notes, Heroic student, practitioner, and full of both wisdom and light. And so you've just been so instrumental to me, been offering such great feedback over the last couple of weeks, months, years, as we've been touching kind of in and out and talking about the intersection of Heroic, of EOS, of coaching, of entrepreneurship, of business, and really looking forward to today. So welcome, Jill, and welcome, everybody.

Jill Young 00:00:44

Oh my gosh, I am so excited to be here, and my heart is full of gratitude. Can I takeIt's not a detour in Heroic. Can I just take a moment in gratitude? Michael, do I have your blessing?

Michael Balchan 00:00:57

What would you do if I said no?

Jill Young 00:00:58

I know. I was probably going to do it anyway, but I like when...

Michael Balchan 00:01:02

Okay. We'll go with that.

Jill Young 00:01:03

you ask anyway. This morning, my friends, as I was preparing for this, I just had this such a surreal moment move through me, and you can tell that emotion is flowing through me, of a moment sitting on my couch 11 years ago. My coach had just told me, he said, "Jill, you are not being bold with your clients. You are just skimming the surface. You need to go find a way to be bold." Maybe I could even insert the word heroic. And as magic would have it, as the God wink would have it, as the winds of fate would have it, here I come across a Philosopher's Note from Brian Johnson. And I read that, and I clicked through. I went down the rabbit hole, and I don't know what the program was at that point, but I joined, and ever since, I read all of the Philosopher's Notes. I read all the books. I'm a certified Heroic coach. I remember being one of the people who had watched all 1,000 of the Plus Ones, and I just had this really surreal moment today where I get to come back and feed the community that fed me from the beginning. And Michael, thank you for the invitation. Thank you for creating this space. Sandy Mitchell, my magic maker, partner in crime, I see you on here too. We've loved being Heroic certified coaches together, just spreading love. And of course, Angela, human flourishing, right? Why not? So thank you. Thank you, from the 11-year-ago self, thank you. Thank you, Michael. Thank you, fellow Heroic coaches and flourishing humans. Let's go.

Michael Balchan 00:03:02

Thank you. Perfect place to start, not just because gratitude is soulful and highly core to wellbeing, and actually felt and I could feel in that moment, but also that story of you. Who was the coach?

Jill Young 00:03:17

The coach was Don Tinney. He's the co-founder...

Michael Balchan 00:03:21

Okay.

Jill Young 00:03:21

of EOS Worldwide, yeah. I had started my practice real fast. Some of us do that, and you're just like take off, and then my clients were quitting, and I'm like, "What's going on?" He's like, "Oh, you gave them candy and they went away. That's all they needed. You just gave them the light little touch, and what people are really craving is a way to flourish, a way to become their best. And that's your job, Jill, is to get on in there. Get on in there and waken it up. Wake it up." Oh, he's back. Okay, good.

Jill Young 00:03:59

Michael, Angela was just about to share a little story with us.

Michael Balchan 00:04:04

Cool.

Angela McIllece 00:04:04

Only because we were waiting for you, but she was talking. Jill was talking about how her coach called her out, right?

Jill Young 00:04:11

Called her forth, I would say.

Angela (surname not stated) 00:04:12

Yeah. But I felt mine called me out, Mm but it was the exact moment that I needed, and I can pinpoint that one moment to being the catalyst for everything that I am doing right now, and it was just so powerful. And yeah, Lori Maeh, love her so much, and so.

Jill Young 00:04:32

Awesome. Angela, this is cool. It's like we're in the same boat here, right? We got called forth. Called forth. I mean, there's so many different places we could go with that because how does one, a coach, call forth versus call out, or make a bold invitation without creating resistances? I mean, yeah. Woo. Go a lot of places with that.

Michael Balchan 00:05:01

Shout out...

Jill Young 00:05:01

Michael, welcome back.

Michael Balchan 00:05:01

Lori, certified performance coach, workshop instructor. Angela, did Adam also call you out? I feel like I remember you telling a story. Another certified Heroic coach, workshop instructor, brilliant humans, calling forth the best in one another, right? To bring forth, that's the root of parenting. And done well, that's all relationships, right? Can we speak to and bring forth that which is within us? But going back to the gratitude, Jill, and for anyone who's not familiar with EOS, would love the just quick overview of what is EOS Worldwide, how you see in this combination, this integration of Heroic and EOS, and then you and your journey as a coach, both within these ecosystems and on your own as you've coaching magic and all of those things. So know there's multiple parts of that question, but would love to kind of get those pieces in place and then go forward.

Jill Young 00:06:06

Ooh, I love this. I love this so much. EOS is a complete system of practical tools to help entrepreneurs get everything they want from their business, and we do it in three different ways. We call it vision, traction, and healthy. Vision from the standpoint of making sure that everyone in the company is on the same page with who we are, where we're going, how we're going to get there. First, we start with the leadership team, then we get everybody else aligned. Traction is just those very practical discipline accountability tools that take the vision into reality. That we're doing the same things or doing the things, the right things every day in order to achieve that vision. Very aligned with WOOP, very aligned with you got to set your vision, then what are you going to do every day to get to it? But then there's this other little secret sauce in there that we call healthy. So vision, traction, and healthy. Healthy means that we communicate well, that we respect each other, that we have this vulnerability-based trust with each other, and that seems to be the key to why EOS works in so many entrepreneurial companies and why a lot of other places, a lot of other systems just don't quite work because they don't have that mix. Now, everything that I just said, that's it in a simple nutshell. It's in this book, "Traction." Almost 40,000 companies running on this right now, so it's proven. Now, I've been doing this for 12 years. Michael mentioned I was even the head coach for four years, and I'm just going to share right here with the Heroic coaches what I found. This system can take companies to new heights, layers of success. We see Sandy's also an implementer. We see profitability. We see retention increasing. We see all the lovely things that we want to create in businesses that help with this human flourishing. And, dot dot dot, and, here's the big and, what I started to see about five years ago is something started pinging my heart. I was the head coach of EOS Worldwide at this time, and as I'm observing coaches, as we observe, that's one of our big skills, these little zingers kept coming to my heart of we're taking the company to new heights, but then one or two people inside that leadership team, they had limits in their emotional capacity, in their capacity to flourish. And I started getting really curious about if we could unlock that, Because that magic is already there inside them. If we could unlock that and go from here to here, ooh, then what is possible for the companies? And that unlock of the human, just the individual, sometimes it happens just naturally when companies are running on EOS. Sandy's seen it 100 times. I've seen it 1,000 times. We see it naturally. But what if we could encourage that? In Coaching Magic, we call it encourage the glimmer. What if we could encourage those sparks of genius and sparks of love and sparks of flourishing? Well, enter Heroic. Enter the Heroic app. Sandy and I have been recommending the Heroic app to our clients for a long, long time. Enter that, how can we take care of both the company and the humans? The humans are, like I said, some of them just automatically start flourishing. Awesome. They find their own way. And some of them touch it, they touch their genius, and then they shrink back into what I call excellence. Genius is this possibility-focused area where I have no idea what I can become. I'm just being who I am right now, and that's my best next step. Excellence can actually be a trap. And Sandy and I teach a little bit of this inside EOS, where the world pays you good money to be excellent. You get a lot of accolades, you kind of get on stage every once in a while, write a book every once in a while. But that excellence can actually trap you. And that's where I started seeing, especially in coaches, their excellence trap in not being this heart-centered, flourishing human that they could be. And that's where I started Coaching Magic, which is basically just flourishing for coaches. So Michael, how did that weave together all three parts?

Michael Balchan 00:11:06

Yeah, beautiful. And sitting on the coaching space then for a while, you've been around, so you have not worked with 40,000. Currently 40,000 companies running on EOS.

Jill Young 00:11:16

No, not me personally, no.

Michael Balchan 00:11:18

And you've worked with hundred maybe, like dozens to hundreds, right? Like plus.

Jill Young 00:11:23

Yeah. 111 companies, yep, over 12 years. So that's some deep work, yep.

Michael Balchan 00:11:32

And I'm sure you haven't touched every EOS implementer, but they've got hundred thousands of implementers, right?

Jill Young 00:11:38

Yeah. So, Not really close.

Michael Balchan 00:11:41

Plus all the coaches you've interacted with in different places. So you've seen a lot of coaching. Mm-hmm. You've seen great coaching, you've seen probably mediocre coaching, bad coaching, as it's deployed individually, in groups, towards organizations, in a lot of different facets. When you think about coaching as a skill set or a toolkit, how do you define it?

Jill Young 00:12:07

Hmm, a skill set or a tool set. Let's take those two things separately.

Michael Balchan 00:12:17

Yep.

Jill Young 00:12:18

Let's put tools on the shelf over here, everybody. Yeah. This is fun. Here's our tools. Everyone has tools, right?

Michael Balchan 00:12:25

It's like Mickey Mouse Clubhouse, "Let's go tools!"

Jill Young 00:12:28

Exactly. We've all got tools. Here we go. We're going to take our tools, we're going to put them over here. And then you said skill set, and I'm going to shift that word just a little bit. And it's the how do coaches look at that? This skill set, I'll just use your word, is this inner set of the ability to respond. The being comfortable with the pause. The being confident in feeling your own feelings. Being aware of when it is time to lead the client and when it is time to follow. Being open to not following your agenda. Being curious about maybe it's none of the tools that I'm going to use right now. Can I tell a little story?

Michael Balchan 00:13:36

No.

Jill Young 00:13:38

Then there's no story for you. No soup for you, no story for you. Oh, how about this one? Michael, would you like to hear a story?

Michael Balchan 00:13:45

I would love that.

Jill Young 00:13:46

Okay. I love it. So about three years into coaching, I'm coaching teams inside this structure, and two men inside my room sitting at the tables, started to have a fist fight. Fist fight. Here's what happens in my mind, Rolodex. What tool do I use for this? There is no tool. I've been taught no tool. In my mind, here goes the phrase through my mind is, "Somebody better do something about this." And I'm looking around, and then it was like, "Oh, shoot, that's me." And something shifted in me. This is maybe what we call a skill set, a capacity, my own magic, my own awareness, my own presence. I put my body in the middle of those two men. I pushed my hands on their chest like this. I looked at them and I said, "This isn't how we act here." I treated them as little children. I have three boys. I'm raising three boys, and that's my intuition knew what to do. And somehow it calmed things down. I don't know what I did, but I knew what I did. So this interaction of maybe skill set, internal, me being me, relying on my past, relying on my intuition, relying on inspiration from God, relying on the energies in the room that are calling me forth to help a team move forward to be their best. That's what we rely on. And too many times, again, in my last 11 years, 12 years of coaching, 51 years of being a human, our brains, we're relying too much on our tools and not enough on our presence, intuition, magic, inspiration, spirit, soul, heart, all those yummy words.

Michael Balchan 00:16:00

So for the individual, the leader, right? I've got traction, I'm working on traction. I've got an implementer. I've got EOS, or equivalent of that kind of person who's like, "Well, that sounds different and new and interesting, and why is coaching important? How can I benefit from coaching as an individual? Am I supposed to do this with my team? Like how does this fit?"

Jill Young 00:16:28

Hmm. So you're asking the question from the point of the leader who is sitting on the team, and they are feeling like they should coach their teams. Did I understand your question right?

Michael Balchan 00:16:43

Yeah. I'm listening to this call. I am in that seat of I'm a leader, I'm running EOS, whatever. There's some concepts or structures that have been introduced already that I may be not familiar with, and now I'm asking the question of, "Okay, cool. So what do I do with that?" "Do I need this? Will it help me? Will it help my team?"

Jill Young 00:17:07

The best level of answer that I have for that is it's experiential. When leaders are feeling this, when they ask me this question of, "Jill, how do I get what I've just experienced into my team?" That's usually the question that I get, because they've had a powerful experience with what's going on with somebody just sitting with them. Just pausing the whole agenda and saying, "It feels to me like you're really irritated right now. Should we unpack that right here in front of the team?" So they've had that experience. Then about one of 10 leaders will come up to me on a break, something like that, and say, "That was powerful. I felt something. Should I be doing this with my team?" And my response back to them is, "Are you ready? Are you ready to do this for your team? Is your team ready for this?" What kind of benefits do you think your team could have when you enter into this kind of depth of listening and entering the danger, being bold with your team? So I would probably pause it right there versus, a leader who says, "Should I be doing this?"

Michael Balchan 00:18:32

Yeah. And then I'll make an assumption that EOS, coaching, these are all tools, frameworks that we use to move to a place of being, get to a direction, get to a goal that we want to create, whether that's in our own lives, with our businesses. They're all resources, right? That we can use to create something, create some magic or however you want to frame it up. You've seen a lot of people take these different kinds of resources and apply them in service of sometimes the bigger organization, higher profits, retention, goal, economically oriented goals or mission-driven. Sometimes it's human being level goals. In all those different ways, you've seen people use these frameworks in service of something. Are there any common mistakes or pitfalls or challenges or traps that people tend to fall into that prevent them from actually getting what it is they're seeking?

Jill Young 00:19:40

Yes, absolutely. When you've done this for so long and then especially since I lived in the same structure, EOS, over and over and over again, you start to see patterns. I was maybe halfway through this career. I had completed 500 sessions with leadership teams, full-day sessions, so that was a lot of experience, right? 500 sessions. And in fact, I remember saying to my son, "I've done 500 sessions." And I had introduced to him the mastery around 10,000 hours, and he did a few calculations, and he's like, "That's not even 10,000 hours, Mom. Well, you've still got a lot to go." But at that time, I thought, "Okay, I've had some experience." And then I had a prospect who asked me a question. He said, "Jill, I know your coaching works. I know your framework works. I've got friends running on it. I have colleagues. My entrepreneurial friends are doing this. I know why it works. Why does it not work?" So Michael, he asked me essentially the same thing you did. What are the traps? And over about a year, I did some research. I did some research of my own. I interviewed lots of my colleagues, and I came up with an answer. And lucky for me, I put the answer in this book. These are the traps. These are the traps that people, running on EOS at least, they fell into. And they did not want to have courage. And there were three big things. So I love that you opened today with "A Course in Miracles," because what do they say? There's really only two emotions, love or fear. What moves us from fear to love, a lot of times it's right there in that neutral piece of just, ugh, taking some courage. But Michael, there were three big things, and I think this is really awesome for the heroic coaches to understand because these are also individual limits too, not just for companies. So here's the three things that I found. The traps, the obstacles, if we were going to WOOP this, right? What is the obstacle? The first one is the courage to be disciplined. For all of my love around spirit and heart and passion and creativity, we're not moving forward without some form of discipline. And some teams we would meet with in the beginning, they just wanted to, like, "Ugh, that structure is just uncomfortable." And they wanted to push this away, and it really takes some courage to be disciplined. Disciplined with your thoughts, disciplined with your time. I go into more of that in the book. The second one is the courage to experiment. I was finding that clients who this didn't work with them, and this happens for all coaches. Coaches, you'll have clients that your structure just doesn't work. And you're like, "What? I do the same thing with this client as I do with this one." But it was the courage to experiment, try something new. When clients would get in the room, and they just, it was like, "This is how we've always done it. This is how we're always going to do it," and wanted to live in their tiny little box of reality and not experiment. It's just not working. And there's lots of different ways to experiment, and I go into more of that in the book that I saw, and it's full of lots of client stories and fun stuff. And then here's my favorite one. An obstacle to making sure all of this works is the courage to lighten up and not take ourselves so Goddamn seriously. It can be fun. We can lighten things up. Life is not meant to be endured. It's meant to be enjoyed. This is the work I do with coaches now and a lot of individual work too with these leaders on teams is understanding, coming to that awake place that this business stuff we're doing is a game. It's a game in service to us being our highest self, our most flourishing self. And a lot of leaders, founders, entrepreneurs, we forget that the business is a game. So the courage to lighten up. Thanks for asking. I hadn't thought about that for a while. So it was really fun to travel through those.

Michael Balchan 00:24:39

How many Advantage books are there?

Jill Young 00:24:42

There's three, and I have come to the realization...

Michael Balchan 00:24:45

Do you have them all there on the desk?

Jill Young 00:24:47

No, I actually don't.

Michael Balchan 00:24:48

Oh. The Courage?

Jill Young 00:24:50

I have "The Courage Advantage" because I just shared it with a client like two hours ago. It's there. And then I have another one on here. It's "The Thinking Advantage." And you guys, I think this is hilarious because I wrote this book. It's the hardest book I've ever written in my whole life, and I was convinced when I wrote it that the answer was all in the mind. Let's just do a little more thinking. Let's do some clear thinking. And as we evolve as coaches, I'm sure you guys are doing the same thing. I'm letting go of things that I used to think. I'm changing, I'm evolving. One of our elements of coaching magic is loose your mind, and Jess and I always giggle when we talk about this, loose your mind, because it looks like I've spelled it wrong, like into lose your mind. But this is just where we take all of this beautiful stuff, beautiful mind, beautiful, calculating, observing, all this, and we just shake it up a little bit and let the other parts of our body and our soul do some of the work and the inspiration as well. So there we go. There's two of them.

Michael Balchan 00:26:08

I love it. I'll pause that. Loose your mind. The courage advantage is three. Courage to have discipline, courage to experiment, courage to lighten up. I think just allow some spontaneity and fun and recognize what the nature of this whole thing is about. Similar actually to where I started the prior question around this all sounds good and great and amazing, and yet there are folks who have a worldview or a perspective. I don't need courage to have fun. You're wrong. It's not something to be enjoyed. It's also to be produced, and I personally fall in the, yeah, it's both, right? We want to both have that joy, have that fun, and also see what we might be able to do with that and create and produce with that in this game of collective contribution to broader people, et cetera. And so how do we hold that full completeness as we are, spontaneity, fun, magic, with that excitement to create, move forward? And there are folks who fall on all sorts of the spectrum, right? Just like all things. But have you encountered resistance? I'm sure there's resistance. When you have encountered that resistance, are you able to meet someone who may be in more of the go, go, go, endure. And people misinterpret, the Heroic community will know I love pain, I love suffering, bring it on as some tools, right? And that can be misinterpreted to like the opposite of enjoyment and pleasure. It's not actually at its root. But anyway, how do you approach those conversations when they happen? How do you think about that in your own... being, right? You have this light, you have this joy, you have this trade, and you have this enthusiasm and excitement to support coaches, right, in Coaching Magic, and to support implementers in all different facets. So talk to us.

Jill Young 00:28:21

Yeah. In Coaching Magic, we say there are three ingredients to a flourishing coach. The first one is passion. This heartfelt, I want to serve, I want to serve. It's you're being called to coach. You feel it in your bones. It's a you're drawn to it. You're compelled. So it's all of this heart stuff. I want to sit with a human. I want to unfold with a human. That beautiful. It's an ingredient in a flourishing coach. That's the first ingredient. And now, paradoxically, we also need to be dedicated. We need the structure. This is why the courage advantage was all three of them. The courage to be disciplined. Yeah, we've got to follow a system. We've got to follow a system. One system we follow in Coaching Magic is we call it Calendar Magic. And coaches, we've heard of this other places. We call it Calendar Magic because it just doesn't feel quite so painful. Can we get more out of joy, more energy out of feeling joy than feeling suffering? So Calendar Magic is you decide to do a task, you put it on your calendar, and you don't need to think about it until it pops up on your calendar. But when it pops up on your calendar, you're doing it. You're doing it. And it's just a simple discipline. So we have to have both. This creates that river of flow. I think Steve Chandler calls it the river of flexibility. We can't be too structured. We can't be too spontaneous. We've got to have both. I like to say just a little bit of structure can free creativity. In Coaching Magic, the university, we have a tool called, and this is just a perfect tool to describe the point. We call it the agendaless coaching magic agenda. How can something be both agendaless and have an agenda at the same time? Exactly. It's paradoxical. It pulls on that trickster energy of the universe. It just makes us giggle a little bit. Just makes us giggle a little bit. If leaders are pushing back on this to me, because they do the first time they sit with me in a session, I'll say, "Here are our objectives. One, two, three, and the fourth one is always have fun." And they look at me, and I'm like, "Yeah." And if they're a little more structure type people, I give them some science. Did you know that when we're having a little bit of fun, we can be more creative? And when we are not, when we feel like, oh my gosh, I must solve this today, you can only see, literally see through your eyeballs, your eyeballs go like this and create tunnel vision. And we're here to get you out of being stuck. So would you allow me to have a little fun? And I have fun things in my session and all of that. And usually, Michael, the convincing of it is their experience of it.

Michael Balchan 00:31:42

You come back to that several times. Experiential, right? It has to be something that's, that's experience. And Phil Stutz, beloved Phil, our Yoda, my coach, I'm going on...

Jill Young 00:31:56

I see his book right here. It's right there.

Michael Balchan 00:31:59

Oh, that's cool.

Jill Young 00:32:00

The tool right there. One of my Bibles.

Michael Balchan 00:32:03

We produced a short micro class sort of thing with him maybe five years ago. But, he was talking about how the most important thing, and whether I think it's coaching or therapy or any of these disciplines which are a route transformation in some way, shape, or form, is to create a little bit of positive momentum. If you can help somebody just to step off what might've been their way of being and the next steps and just see and do an alternate path, it doesn't have to be big, but just a little bit of rather than doing this, I'm doing this instead. And it's a hard thing to talk about. It's a hard thing to train. But if you can get some of that experience of, oh, that's different. That creates a signpost and some momentum that can be built upon going forward.

Jill Young 00:33:05

Yeah. 100%. I was just coaching another coach just before this, and she said, "Gosh dang it, why does it take me failing to learn this?" And she said, "I knew it. I knew I shouldn't have done that. I knew it." And she's, "I'm pointing to my brain on purpose." It was the thought. She said, "But then I got in there, and I was doing it, and I'm like, 'This is wrong. This is wrong.'" And she's like, "Ugh, I hate that I have to learn by doing." And I'm like, "Becky, we all learn by doing." If it were just able to flow through your mind and then you were like, "Da, da, da, I have a perfect life," you'd also be really bored. Really bored. So it's just like, we do. We do. Oh, the True and False Magic, Phil's latest book, is it the latest book? He says at the beginning of that book, or somewhere in it when I picked it up, there we go, everybody. I don't know why this is the time when I learned it. Oh, probably because I had to go through it, just like we're talking about it. He said everything starts with the body. Everything. Everything starts with the body. Get moving, get moving. Have a drink of water. Have theAnd I've been using more of that in my individual coaching just over the last two years. In Coaching Magic, we call it this, encourage the glimmer. The glimmer is an opposite of a trigger. When we see hope, when we see a spark of, hey, maybe I could do it that way. And this is where we just say, "Yeah, say more about that. Keep going. Keep going." I got to have some fun here with encourage the glimmer. By the way, your hair looks great.

Michael Balchan 00:34:58

What? This old thing. We love Glimmer hair products. So it is a company that's actually started by a friend, and he's like, "Check it out." And my girl's hair gets all sorts of tangly, and it's hard to get undone, and all these kinds of things. And literally, it's Glimmer, G-G-L-M-M-R, I think, or G-L-I-M-M-R. But it is like magic in hair. The source that he's done to find different ingredients. But no joke, it has made taking care of the girls' hair and my hair and everyone's hair so, so much better. So embrace...

Jill Young 00:35:39

Oh, that's great.

Michael Balchan 00:35:41

Seriously.

Jill Young 00:35:42

Michael...

Michael Balchan 00:35:42

It's great.

Jill Young 00:35:43

does it have a color to it?

Michael Balchan 00:35:46

The bottles are pink. You can buy them at Target. So they're allI don't think that it's like a colored, sparkly, glimmering whatever.

Jill Young 00:35:57

That's what I was looking for. So you guys, sometimes I do have color in my hair. It's pink and blue and purple and all of that stuff. Unicorn snot also. Look up unicorn snot, you guys. It's the best. Put glimmer all over your face, and it's not glitter and it's biodegradable. Talk about agendaless agenda and having fun. The squirrel isI love the EOS little animals.

Michael Balchan 00:36:22

Yeah.

Jill Young 00:36:22

Squirrel can get thrown at me repeatedly.

Michael Balchan 00:36:26

Okay, so bring us back then. Coaching, we talked about these frameworks. You start with this Discovering Heroic, Wink From the Universe, a book that needed, The wisdom from the book needed to reach you at that time, and that sent down the rabbit hole of digging into it, and you've integrated it, used it, you've recommended it to all these different kind of folks. What is it about the platform that you found meaningful in your own life, and why are you recommending it? What do you hope that they might get out of it?

Jill Young 00:37:02

Okay, I'm going to start with a riddle. Are you guys ready for a riddle?

Michael Balchan 00:37:06

I love riddles. You didn't know that, but I do.

Jill Young 00:37:09

Do you? Okay. Okay, here we go. Here's a riddle. What is the opposite of traction?

Michael Balchan 00:37:21

Nir Eyal would say distraction.

Jill Young 00:37:23

Yes, I know he would say that. Gosh darn it. Listen, this came to me in a dream, and I woke up and I'm like, "Oh my gosh, this is so fun. The opposite of traction is just distraction." And then I'm looking it up, and then I'm like, "Oh, he wrote a book about it. Of course he did." This is great, right? This is perfect. It's distraction. So here's what I love about the platform. It's bite-sized pieces every day. It's the habit stacking from James Clear. This is how I integrated Heroic into my life for 10 years. In my morning routine, now this, you guys, this might feel funny. It's okay. It's good. You're seeing inside the life of Jill. In my morning routine, I would go to the gym, and then I would come home, and I would stretch on my yoga mat. I would lay there, I would do five minutes of meditation, because what do you do when you're a busy coach? You shove in the meditation, right? I would lay on the yoga mat, meditate for five minutes, wake up, watch a plus one. Just watch it. I did this for a year. Just watch the plus one, and then I would just sit there for one minute and I would let these names come to me. Now, we call this sparks of curiosity. Just since I've been showing some of the art that goes with it, we call this sparks of curiosity. It's listening. Listening. Where am I curious? Where can I serve? Always asking, how can I? How can I? What do I want to create, this curiosity. And two or three minds, two or three names would come into my mind and I would, right there from my yoga mat, I would text people this plus one. I'd say, "Thinking of you." And this was my business development for years. I was just thinking about people. And then, of course, they would say, "Where did you get that?" And I'd just shoot the app to them. But the reason I'm saying this is, coaches, we live in a world of distraction. We live in a world of, oh my gosh, so much stimulus. And because we are uniquely trained, maybe a skill, maybe a tool, to observe the world, we can get distracted. And the thing I loved about the app is I could have it stack it in my morning routine, right? Morning and night, my clock, I call it like a clock of control. I give myself the illusion that I have control over my day, and I could have it stack it, and there it was. And it helped me in bite-sized pieces, and it helped the world that I was serving in bite-sized pieces. That's my biggest, deepest thing I got for you is that I just put it into my morning routine and it was so accessible in a world of distraction.

Michael Balchan 00:40:20

Yeah, I love that. The daily bite-sized, training your mind on this wisdom of how to live a good life and be successful in the deepest meaning of the word, while also heroic, right? Serving others. Hey, think of you. This might help.

Jill Young 00:40:41

Great. Streak for two.

Michael Balchan 00:40:43

Yeah. That's amazing. We've covered a lot of different ground so far. One of the things that I really wanted to celebrate is in the conversations that we've had, and you've been helping us think through how do we think about the support that Heroic can do in different individuals, organizations, et cetera. And I was really grateful, appreciative, and struck by how you lead in those sessions, and some of the things that you pointed towards and got curious about. And I don't know if you have any frameworks or things that you're listening for or looking for when you're guiding somebody through a sort of whiteboard session or a strategic session that you're actively using in order to really create a lot of value for that experience. But I found so much value in them, and I was hoping to get inside the mind of, okay, how do you think about that? How do you look at that? What are you pointing to? Is there a checklist that you have, or just a set of frameworks, you're like, "Well, let's bring this one in."

Jill Young 00:41:49

Ooh, I would love to bring this one in. And the first one is, so there's 11 elements of Coaching Magic. And Jess might even pop into the chat here our periodic table, because we get really nerdy over at Coaching Magic. We like science and magic, okay? It's both. So we've got a periodic table, but one of the elements is this, we dance. So when I'm going to work with a client in any type of situation, and Michael, me helping you think through this, this may be a mindset for all of us coaches. I don't distinguish any difference between a paying client and a non-paying client, or a prospect and a paying client. There's no difference, so I just show up, be magic. Show up, be magic. But this is how we do it. We have some dance steps. So it's not a checklist, it's not an agenda. There is an agenda, there's an agenda in EOS, structures are beautiful. But Michael, with you, I was using no agenda, but I was using some dance steps, and these are fun, so I'll share these with you guys. First I'm going to share with them, share them with you just a high level overview so you guys can just write them all down. Here's the steps. Number one, observe. Number two, respond. Number three, co-create. And number four, return and reflect. And now I'm just going to kind of take them a little deeper. So the first one is observe. In any coaching session, I'm observing. I'm observing everything. We call it energetic listening in Coaching Magic University, energetic listening. I'm listening to everything. I'm listening to your heart, I'm watching your eyes, I'm listening to the energy, I'm feeling. Michael, in those sessions I felt through silence how deeply passionate you are about the human flourishing and how do we do this. So I'm observing. Now, the opposite of observing is ignore, and I invite you to write that down, because learning things in a kind of that instant way through our heart or solar intuition sometimes happens through distinctions. So the opposite of observe is ignore. And coaches, we're ignoring things every day. But we're ignoring things because our brains are these big, beautiful organs that actually, they protect us from things that aren't useful. Like I don't remember what I had for breakfast 17 days ago. My brain has forgotten that. So it's not a bad thing that we know how to ignore. Coaches, we just like to calibrate our energy towards those humans in the room so we're observing all of those elements. So we want to observe versus ignore. That's the first one. Okay, the second one is respond. And you guys, we love this as Heroic coaches. This comes straight from...

Michael Balchan 00:45:06

Frankl.

Jill Young 00:45:06

our friend. Yes. Thank you. Thank you. Is how can you...

Michael Balchan 00:45:11

I was observing and responding.

Jill Young 00:45:14

Perfect. There we go. Right from Frankl, right from that event plus response equals outcome, how do we insert that space in between? Well, the answer is we do our own work, we get in touch with our own nervous system, but it is our job to then respond. And this is as simple as Steve Hardison, real famous coach, real useful, he said, someone said, "What is coaching?" And he goes Well, you're going to talk and I'm going to listen, and then I'm going to talk and you're going to listen. There we go. So first we observe, then we respond. There's some kind of response. So Michael, you mentioned a question that I asked you, or a way I took us to get curious, or I responded by writing something on the whiteboard. I responded with silence. So coaches, these are the dance steps. We observe, but then you're going to sense a shift in the energy where now it is time to respond. Lots of different ways to respond. I think in one of our Coaching Magic University workshops, we listed out 82 different ways to respond. It's infinite, but that's your magic, coach. That's your magic. How do we respond? The opposite of respond is react. Is react. Can I give youReady? Would you like to hear a little story of how I did this this morning?

Michael Balchan 00:46:43

I would love that.

Jill Young 00:46:43

Thank you, Michael. Thank you.

Michael Balchan 00:46:45

Yeah.

Jill Young 00:46:46

This morning, I started to feel some energy move through my body of, oh, I'm nervous to go serve these heroic coaches, these magnificent heroic coaches. And I started to react. I'm like, "Oh, I better get prepared." Has anyone ever felt that way? Like, "Ah! I got to do more, do more." And instead, I paused and I walked out of my office. My son and I share an office, so he's running his business right over there, and I walked out and I said, "Brandon" He's 29. He's an entrepreneur, too. I said, "Brandon, I need a hug." And he hugged me, and I told him how I was feeling, and it's like, yes, this is how I respond to life. This is how I respond. I don't react. I respond. So coaches, this is what we do, too. We respond. We respond during the dance. Okay, are you ready to move on? Oh, I love that son of mine. You guys, I had him when I was 21, and we constantly say to each other, "We raised each other." Isn't that yummy? We raised each other, and we're still raising each other. Holy moly, we are not finished. All right. Here's the third one, is co-create. Co-create. Now we're looking for some action, now we're looking for a solution, now we're looking to move. Like you said, what Phil says, yes, we've got to move somewhere. We've got to move. Oh, Bella. Oh, we're growing together. Bella, my heart is with you. Thank you. I feel you. Just mommas out here doing our best, right? Right? Just doing our best. Oh. Thank you, Bella. Co-create. Bella and I just co-created that moment together. Thank you, Bella. Thank you for responding. We co-create solutions. So in the coaching container, early on in my coaching practice this was taught to me over and over again. Sandy and I were on the same page with this, that the answer is in the room. The answer is in the room. The client has the answer. The team has the answer. It's our job to facilitate and ask questions. The answer is in the room. At some point, the coaches I was coaching, we forgot that we also are in the room. I am also a human. Sometimes a client is so stuck, so something, so blind, so heavy, and an inspiration, we call them sparks of curiosity, will come to me. So I am part of their solution. So a story, a suggestion, an invitation, a consideration. We're co-creating the solution together. We're in the dance. We are a dance partner. Sometimes I lead, sometimes I follow, and knowing when to do that, we're co-creating a solution. The opposite of co-creating is dictate. So I found this for coaches. Sometimes I find coaches clear on this end of they're like, "Nope, that's not my problem. That's not my problem to solve for them," and they're distant. We call that in dancing, you're so far away you can't feel the rhythm. That's not my problem. They've got to solve it on their own. That's mine, Nope. No, that's not me. And then there's other coaches who are so far in it that they're like, "Here's what you're going to do. You're going to do A, B, C, D, or else. And I'm going to hold you accountable, and I'm going to punish you on Tuesday when you don't do that." That's a dictate. That's dictate. That might work for something else. I don't know that it's here in the coaching profession. We co-create versus dictate.

Michael Balchan 00:51:14

Where does the, "the answer is in the room"I want to attribute that. I love that phrase.

Jill Young 00:51:22

So I don't know specifically where it came from, but in EOS, when we are taught as EOS implementers, this is a phrase we were taught a lot. There's a lot of stuff in there, which part of the magic I think about EOS is Gino created it around what worked, and he says, "No theory." We only do what works. The magic part of it is after it's working, now, little brain and heart and soul scientists like Sandy and I, we get in there and we're like, "Why does it work? Why does it work? We want to know. We want to know."

Michael Balchan 00:52:05

I love the brilliance of the coaches in the room, too, right? And I think it's, it's such an easy pointer to when do I give feedback? When do I not? Da, da, da. Is the client supposed to do it? Is the team? Is it supposed to be me? Da, da, da. And if it's the invitation to, cool, well, the answer's somewhere in the room. Don't dictate, but also don't dictate that you're not going to be part of the solution, right? And don't, So it's such a great one word bring us back to the co-creative solution. I really love that. Okay, so we've got...

Jill Young 00:52:42

There's one more.

Michael Balchan 00:52:43

observe versus ignore, respond versus react, co-create versus dictate, and then return and reflect.

Jill Young 00:52:49

Ooh. You guys, you can't, When you're a creator, can you say to one of your creations, "This is my favorite"? I don't know. I don't know that you can't, but theI love this one. So return and reflect. So what does this mean?

Michael Balchan 00:53:03

Brandon's your favorite. We all know.

Jill Young 00:53:05

Oh, Brandon, did you hear that? You're my favorite. We'll see. He's probably in the garage working. That's really funny because my youngest and my middle also think that they're my favorite, as they should.

Michael Balchan 00:53:19

As they should, yeah.

Jill Young 00:53:20

As they should. I've done something right. I've done something right. So return and reflect. This is a dance step where we're asking the client to return to their past, whatever it is, and reflect upon it. Just like the story I shared with you of the coach this morning who was like, "Why do I have to learn the hard way?" Ah, this is how we learn. We go back to the experience, we open up that experience and say, "What did you learn? What is true to you now?" This is calling on the human's own wisdom to solve their own issues, to create their own idea. When we ask someone to return and reflect, and mapI have a tool where we map the energies of the moment. Especially for a coach, this can help you then pull those things you learned into the future. If we don't return and reflect, and again, there's 100 different ways to do this, but if we don't incorporate this, what we're doing is, here's the opposite. Ready? We move on and forget. We move on and forget. And if you think about a client coming to us and they have a past, they have a past of successes and failures, and of course, we love failures, right? We learn from them. They have experiences. By asking them to return and reflect on their experiences, they pull out their own gold. When they do this in the brain, it tags the memory as important, and then your brain won't flush that away. Otherwise, we move on from an experience and we forget, so we end up in this same rabbit hole, same hamster wheel over and over and over and over again. And what I like to do for clients is when they feel like this, they're looping, I'm like, "Hey, let's turn that this way and let's spiral up." We're still going to loop. But by returning to the moment, reflecting on what you learned, it helps us loop up. And those are the four dance steps, and I just move through those. I just move through those. Rarely do I follow them right in order. Sometimes at the very beginning of the coaching session, I'll say, "Ah, what have you learned this week? What did you learn from last week's invitations?" And it just, woo, just gives them confidence and enhances their magic. That's probably what you saw going on there, Michael, during that session.

Michael Balchan 00:56:09

Yeah.

Jill Young 00:56:09

Thank you.

Michael Balchan 00:56:11

Throughout the session. And I love all those, and I also appreciate that they're not even done in order. Because I was curious, like, huh, return and reflect. I wonder why that's at the end, but there is no end. They're all...

Jill Young 00:56:24

There is no end, yep. Yep.

Michael Balchan 00:56:29

I think in the observing, in the creating space to respond, in the co-creative, right? Which those feel very fused together. Right, like that's what's happening in the moment, right? And you've got this, retroactive lens and make sure that we're capturing moving forward. But in that space where those three things are kind of happening, you also seem to have this gift of pointing towards what might be the right question, issue, whatever it is, to focus on. And look, to bring in some EOS stuff too, like, love IDsing, right? What are our issues? Let's line them up, right? Okay, what's the most important we need to solve for? But like, that's really hard to actually identify which one is the right one to solve for. And you can spend a lot of time debating it and then less time actually solving anything. And so there's an absolutely aI think Colin Powell says somewhere between like 30% and 80% information is the right place to make a decision. If you're waiting for more than 80%, you're like, "It's too long." And if you don't have 30, like maybe you need to learn a little bit more. Then you're going for it. Maybe 40, 70, but some sort of, right? But that actually identifying in the IDS process, these are all the issues we're facing, which ones we need to solve for that would have the biggest impact if we were to unblock them, that's a challenging question. And when you're going in a coaching conversation or a strategic session or a whiteboard session, where you've got this, again, you're listening, you're responding, you're co-creating, and yet there's a direction in which you are pointing that. You seem to have, based on experience, based on intuition, based on lots of training, a gift and a capacity to do that really well, and I'm wondering if you are aware of how or why that is the case, and what's going on in that moment that's like, "No, this, I heard a lot." "And here's the thing that's got me vibrating," right? If that's.

Jill Young 00:58:58

Mm. There's four or five years agoOh, Michael, here comes another story. Would you like to hear it?

Michael Balchan 00:59:07

Well, before we, So some folks joined late. I would love to hear the story, but I laughed. Yes, I do want to hear the story. You asked me first in the beginning of the session, "Can I do this? Can I do this?" Two different times. "Hey, can I start with gratitude?" And I was like, "Well, what would you do if I said no?" And he's like, "Hey, can I share a story?" And I was like, "No." Just playfully, right? Like, of course I'm not going to actually mean no. But then you shifted, and you started saying, "Hey, would you like to hear? Would you like to hear?" And before we actually go to your story, I want to hear about that shift because it was, playful, subtle, but really powerful.

Jill Young 00:59:51

So I love this because I get to explain what's going on while we just experienced it. So thank you for bringing that up. There was something in when I said, "Can I share a story?" I just, and this is not up here, this is not in my mind, it's all energies. I just sensed his playfulness of, "Can I?" There was some kind of calling me for it to be my best. Like, "Jill, could you ask a better question?" It was a game back and forth between two powerful coaches of just playing and loving and supporting each other. And I, in my mind, I'm like, "You know what, Michael?" Maybe it wasn't even in my mind. Maybe the better question is, would you like to hear a story? It took the energy from permission, Michael, you're in charge. I have to ask you for permission to maybe go off your agenda, or am I doing this right? Into a, hey, ooh, would you like to hear a story? I just took it straight from agenda land, and Jill thinking Michael has all the answers into co-creation land, and we've both felt it. And then it was fun for me. I'm like, oh, I felt a story coming on, and I'm like, "I'm going to ask him the question again. Would you like to hear a story?" And it's the same way. I could answer your question now, but it's possible that the question has just been answered.

Michael Balchan 01:01:36

Yeah, no. I love it. And you highlighted things I wasn't even considering, but just to emphasize, there's an energetic way in which the communication and questioning, same end result, right? But there is something about zero resistance to the playfulness. And then immediately switching up the question, that made me like, "Oh, of course." And again, of course was always the answer. It's not like my answer was changing, but there was something different about the approach. I just really appreciate you articulating that, the way you just moved through it, too. And it's the really playing in a possibility space, and just highlights the importance of little changes we can make in our words, and of recognizing how is that registering for me? How is that registering for them? And can I make a move to create a different kind of energy that maybe makes this more fun or playful or enjoyable or forward motion or generative or creating positive action, whatever the framework is. And I've laughed about it enough times, like we've got to talk about it. Okay, so I'd love to hear whatever story was coming on the other side of your pointing us to the central issue.

Jill Young 01:02:56

Yes. And first, coaches, I'm going to invite you into a little observation. Before Michael and I started this, we met with the lovely Sonia, and Jess was here, and Sonia said, "Michael's doing this other thing. He'll come in." He came in and, "Michael, this was my experience of you. You were this." He's like, "Where is my camera? I got to get my new camera. Okay, do you have any questions?" Still the lovely Michael. And when I asked, "Can I share a story?" You were like, "Okay." But then when I asked, "Do you want to hear a story?" And just you retelling that story, your whole countenance changed. It's bubbly, it's giddy.

Michael Balchan 01:03:46

Well, yeah, and I can give two...

Jill Young 01:03:47

It's this smile from inside. It was so cool.

Michael Balchan 01:03:51

Yeah. It was a smile because of your just immediate taking it and reframing the question. That literally brought me to, I was like, "Oh, I literally love that. I love what you did there." And then number two, I really love Kasia [surname unclear in captions]. Very few people know about her, know her work. I think she has the most brilliant...

Jill Young 01:04:22

Oh, he's in his pause right now again, everybody. He's in his pause. We, Sonia, do you know the name that he just said, Kasia [surname unclear in captions]? Do you know? Can you tell us who that is?

Sonia 01:04:59

No, unfortunately.

Jill Young 01:05:03

It's okay. Oh, sacred silence, my friends. And here he is.

Sonia 01:05:15

Michael is back, yes.

Michael Balchan 01:05:17

Yeah. I...

Jill Young 01:05:18

We just had some sacred silence.

Michael Balchan 01:05:21

That was beautiful. I breathed too.

Jill Young 01:05:22

And I breathed and smiled.

Michael Balchan 01:05:27

This has been happening, so I've been restarting my internet before I jump on a call to make sure that it's got clean all the things. And I did it successfully before even joining the call, but perfect. Bless the world. Perfect. I was talking about Kasia [surname unclear in captions] and her communication framework. Did any of that come through?

Jill Young 01:05:46

Just her name, so we're good to go.

Michael Balchan 01:05:48

Yeah. So she's got one of the most brilliant frameworks around communication I've ever come across. Very few people have heard of her, know about her. The book that I read it in, it's called "Unbound." It sits very far outside the spectrum of what you might think that I read, and frankly, it is very far outside the spectrum of what you would think.

Jill Young 01:06:10

Now I know the book.

Michael Balchan 01:06:12

Yeah.

Jill Young 01:06:13

-huh.

Michael Balchan 01:06:13

But the framework for communication is some version of your words have to mirror and match the direction with which you are putting people's attention. So Jill, when you say, "Can I tell a story?" That's you-focused language that you're actually putting towards me. When you say, "Would you like to hear a story?" I'm like, "Oh, yes, I would like to hear that story." And it's an alignment that's not, okay, you're in charge of this session, we're here together, and there's this permissive aspect of it. But it's just like this invitation for me to do the thing or not. And frankly, you're irrelevant. If I say I'm not interested, you're like, "Okay, perfect." If I say, "No," can I tell a story? I'm like, "Oh man, I just hurt her feelings. She wanted to do this. This is all about her, and now I've got some sort of role in her," versus like, oh, wow, she's just asking me what I want or not want. Yeah, that's no big deal. So that's part of my energy without thinking about it at the time, but just like, oh, would I like to hear a story? Yes, I absolutely would like to hear a story.

Jill Young 01:07:24

I'm loving this so much right now. I have a podcast called "Coaching Magic," and this is what we do on the podcast, is we dig into these things, and we watch our own shifts and all of that. And I love that I get to unfold. I just got to feel your coaching magic, possibly. There you go. Of the shift in the reframe of the way I said it because of the way the words and the energy. Love that from Kasia. In "Coaching Magic," one of our 11 elements is this one. We send out invitations.

Michael Balchan 01:08:03

Are these sitting in order? You feel like, number seven, I need number seven right now?

Jill Young 01:08:08

No, they have no order. They refuse to have an order. The only thing they have agreed to do is jump inwards onto my own paintings, and they live in cards, and I've got little, That's it. Oh, they have agreed to be in a periodic table, so I still share that with you. But no, we send out invitations. The opposite of that sending out invitations is a demand letter. I love this. Can I tell a story? There's a little bit of the demand letter. Do you want to hear a story is much more invitational. Geez, the words. Yes, the words. Mm. Word magic, baby. Thank you, Michael, for slowing things down, inviting us to look at that, observe it, allowing all of us to respond with our thoughts. We co-created something really magical, and we were even able to reflect. We went back to the beginning of this luminary session, and we examined what was happening there. We just have to experience the dance steps.

Michael Balchan 01:09:23

Yeah. We returned and reflected Inception style.

Jill Young 01:09:27

Inception. I lose my mind to send out invitations so that we could dance together. The whole thing.

Michael Balchan 01:09:37

I do want to hear the story, though.

Jill Young 01:09:38

Okay, now we...

Michael Balchan 01:09:39

Now you got me.

Jill Young 01:09:40

Now we can hear the story. Okay, now see, look, I've danced around that. I'm dangling this. Here's the story. I was at one of our big client conferences, 2,000 people, one of those big brouhahas. Everybody knows what that is. Energy is high. I call it Disneyland for entrepreneurs. I'm just in my element. And I was the host of the conference that year, so people knew me. So here I go. I'm going down the escalator like this, and someone's coming up the escalator like this, and he looks at me, and he goes, "I want what you have. If you could only bottle it up." And I'm like, "Dude, you can have what I have. It's lots of water, lots of sleep. I like to move my body. I eat great." All the heroic stuff. And then I never saw him again. It was just this, whoosh. But it got me curious, and here's the question it started with. The question was, what am I doing? What am I doing? Who am I being that he looks at me, and he's like, "I want what that is"? And I got really curious with myself, what is happening? Or here's the original question, what am I doing? And very quickly, oh, quickly over the next three or four days, the question shift to, what is happening? So Michael, I think your original question is, getting into this, how do I shift? How did I sense that? What was happening when I led you and your team to this question or asked you that question or I put this thing on the whiteboard or where I shifted my energy calibrating with yours to say, "Do you want to hear a story?" So I spent about a year really digging into this, and the result, you guys, is these. It's not just me where this is flowing through. It is coaching itself. If we think about coaching as just simply helping someone become their best and we think of magic as our presence, if we've been called to this and we've said yes, "Yes, Angela, I will sit with you while you become your best, and I might receive inspiration for you. You might receive inspiration, and I encourage that glimmer." Just two powerful, loving human beings focused on one life is magic. So what is happening when we are in that space is this. It's these 11 elements, and we've heard some of them today. And coaches will coach with me, and they're in "Coaching Magic," and I get this all the time, like, "Now that you've been through 'Coaching Magic,' how have you changed?" And this is the biggest one. Ready? I named what I already knew. I can see myself clearly now. I see what's going on. And somehow, that magic of just seeing that everything is allowed, you're like, "Oh, that's what's going on. Oh, that's what's going on," just does this. It stops us spinning in loops this way and starts us moving this way. And so it's both very simple and deep, fun and serious, structure and spontaneity at the same time. And we like to call ourselves magic makers.

Michael Balchan 01:13:30

Yeah. And it's Dan Siegel's River, so we got to plus one on that, even drop that...

Jill Young 01:13:35

Oh, there we go.

Michael Balchan 01:13:36

Yeah.

Jill Young 01:13:37

There we go. Structure and spontaneity. Awesome. Dan Siegel.

Michael Balchan 01:13:43

We've been having so much fun. We're blowing almost all the way through questions. If you've got something that you want to interact with Jill on, a challenge, opportunity, in the 12 or so minutes that we have left, think about what would make it most powerful for you, and how might you have the courage to come forward, use an opportunity to make real change on something, a perspective, something you're struggling with, something you're excited about. Think about that. Could be related to what we've covered already, could be something that's brand new. But if you think about that. In the meantime, Jill, I'm going to tie back to Michael Neill and then ask folks where they can connect on you. But starting with Michael Neill, so great session with him. Extraordinary guy. Extraordinary coach. And we were talking about coaching and what is coaching, and he gave these different frameworks around permission to be authentic and do things your way, right? Similar to Jim Collins, I think I probably tied it back to Jim Collins in the session, What to Make of a Life. Jim Collins' brilliant research frameworks apply to individuals, used to be companies, and the spoiler alert is like the only way to make a life wrong is to do it someone else's way versus to live, in your encodings. We don't have one set, we have a whole bunch of different things that we might bring, but do your own way. And my own desire to be like, "Okay, Jill, that sounds amazing. I named what I already knew. I see myself clearly now. What is happening here? I'm doing this." That may or may not help. Anyone who's a coach who's here listening who's like, "Yeah, but I want to do it too, and how do I go about it?" And so that part of me that's always hunting for the like, can I extract and help other people to apply in a more concrete fashion, is riding alongside this, well, that sounds like exactly what Michael Neill's talking about too, and that the essence is learning to trust. And that doesn't mean getting it right all the time, but it's learning to trust what's coming forth, bringing that forth, quickly adjusting if that isn't having the desired thing, but never moving away from that deep sense of trust and authenticity and connection to self. So, I just wanted to highlight the shared wisdom. I do want to get more practical, but I also want to, before we do that, where can folks go connect with you, learn more, additional resources? I know there's been some links dropped in the chat and stuff, but if folks want to go get deeper into your world, your ecosystem, connect, where would you point them?

Jill Young 01:16:20

The website is coachingmagic.com. Jess will put something here in the chat, too. And thank you for asking, because we're always welcoming, passionate, dedicated coaches who sense a spark of magic. And Michael, your tie-in, what you just did is the first element of Coaching Magic, and it's this, I am magic. And coaches, when we do our own work and you discover your own unique ability is what Dan Sullivan calls it, genetic encodings. I've heard Jim Collins say this, just your own spark of magic. And it's trusting that. And what we do inside the university is just this all year long. It's just more of this, more of this. You getting to know you, you getting to know you. And as a happy byproduct, you also learn coaching tools, you help your clients, you make money. It's like, oh, that was a happy byproduct, but it starts with you, and it starts with me. I am not exonerated to use Phil's words. I am inside Coaching Magic right now. I am still unfolding into my own magic. But this is the key, trusting your own magic, trusting your clients' magic, getting to know how you hear things, getting to know how you feel things, where your energetic edges are, and pushing those just a little bit. And Jess likes to say we do it in a way where you can opt in to doing your inner work in a fun, lighthearted, supported way. We don't need to be hit over the head with a two-by-four. That's what we do. That's what we do. I'm excited to hear questions, comments, insights. I love insights, where any of this was alive for you right now. And even where you were like, "Hmm, that's kind of funky, Jill," because yeah, we also wave magic wands. Here it is. Sandy, do you have your magic wand with you today? She doesn't have her magic wand, but they're all different. Everybody chooses. Sometimes your magic wand looks like this. It's a whiteboard marker. Sometimes a pen.

Michael Balchan 01:18:50

If I were in the other room, I'd have some much more girl dad sparkly magic wand.

Jill Young 01:18:55

Yes. Send me one.

Michael Balchan 01:18:57

This is all I can find is this. This is my magic wand.

Jill Young 01:19:00

Hey, that works. That's cool. That's an arrow. I like it.

Michael Balchan 01:19:03

Yeah, an arrow I broke with my neck, thanks to Brian Kane. Just put it there and...

Jill Young 01:19:08

Yeah.

Michael Balchan 01:19:09

There you go. Peak performance.

Jill Young 01:19:12

Peak performance.

Michael Balchan 01:19:14

So, yeah, if anyone's got something they'd like to connect with Jill on, we've got a little bit of space here. If not, we can also move to wrap. I know we covered a ton, but I'll create one more moment. And then do this, so...

Jill Young 01:19:37

I love all of your magical, wise, heroic faces, and I'm just loving all of you.

Michael Balchan 01:19:42

Yeah.

Jill Young 01:19:43

Woo.

Michael Balchan 01:19:44

I'm going to invite everybody to go to step four of the dancing, returning and reflecting, and ask you to drop into the chat what did you learn today? What's something that knew that this sparked for you, what's something that you're going to take away? So please think about that. Do drop it into the chat for us. And while you're thinking about that, dropping in the chat, Jill, what is one thing that we can do for you as individuals, as an organization, to spread some magic, ripples of magic out into the world and whatever else you'd like to see supported, given energy? What's one thing we can do for you?

Jill Young 01:20:34

Hmm. Thank you. At the deepest level that I have access to in my own magic, my deep, deep passion is world peace. Right now, my life to date has been, I have chosen this lovely creative profession called coaching, and I can see and I feel every day that coaches are at the epicenter of world peace. So the way you can help me is to feel that inside your own body, inside your own practice. To know your own magic, to know what you're bringing. Bella, I read one of your comments that said, oh, you also feel power. Power with. Yes, feel your own power. Not in some kind of egotistical way, but in this real deep heart-centered way. The power that we have to be able to sit with people as they're becoming their best, and then they're just going to keep spreading the world peace. So that's deep from my heart. If you or another coach would love to do this work, if you're thinking of you or another coach where you're like, "Oh my gosh, they would love to do their inner work inside this community," I would love to sit with that coach and hear their story. We have a workshop coming up tomorrow. There's lots of different ways to come spend time with me to see if this is right for you or another coach. But just an invitation to continual sending out of the invitations. My heart would love if you would join us inside Coaching Magic, but if it's not inside there, where is it? Make sure you find your people. Become your best. The world needs you coming alive. That's what we need. Michael, thanks for asking.

Michael Balchan 01:22:35

Yeah, I got to get that quote.

Jill Young 01:22:36

Thank you.

Michael Balchan 01:22:36

World needs more people who come alive. Did we ever talk about world peace and me in that?

Jill Young 01:22:44

You and me have talked about world peace. Yes, we have.

Michael Balchan 01:22:47

Okay.

Jill Young 01:22:48

Very good.

Michael Balchan 01:22:50

When I was in like, man, this has got to be 2014, '15, aggressive coach business building mode, just out there having conversations, meeting people, just all sorts of people. And they'd say, "What are you working on?" And I would say, "World peace." And they're like, "Well, that's an interesting answer." And obviously refined over time. But just that sense of appreciation for the magic that is this experience and a desire to ground and anchor ourselves in that as a foundation for moving forward. So, I love that. And yeah, check out all the resources. Jill, thank you for the wisdom. Fired up. Appreciate just...

Jill Young 01:23:39

You're welcome.

Michael Balchan 01:23:40

your integration of heroic, of EOS, of coaching. We're obviously excited to support folks who are in similar kind of spaces to co-create and have more power together, right? And to bring that change we want to see through individuals and organizations that have the capacity to shepherd it. So it's been a joy. I know we're still just getting started, and day one.

Jill Young 01:24:07

That's right, day one. We're all in this together. We're all in this together. Here we go. Here we go. Awesome. Thank you, Michael. Thank you. Thank you, coaches. Thank you. Love you. World peace.

Michael Balchan 01:24:22

World peace. One, two, three, world peace. All right, wave to the world.

Jill Young 01:24:26

There we go. It starts here.

Michael Balchan 01:24:27

World peace. I hear you loud and clear.

Jill Young 01:24:30

I love you. Bye, Bella.